Matt Krystofiak is Senior Vice President of Human Resources for the Las Vegas region of Caesars Entertainment. Matt is responsible for working with approximately 30,000 team members and overseeing 69 union contracts at 10 Caesars-owned properties in the company’s largest and highest-profile market.
Matt began his career as an HR intern at Caesars Tahoe, while pursuing his degree at the University of Nevada, Reno. (He earned a Bachelor of Science in Business Administration with a minor in Human Resources Management.) He has stayed with Caesars ever since. In 20 years, Matt has filled a variety of roles in Human Resources and Continuous Improvement, filling positions in Northern and Southern Nevada and Indiana.
In northern Nevada, Matt helped navigate properties through challenging financial times and declining markets, innovating to keep the business viable.
Matt led his team through Caesars Entertainment’s first and only Voluntary Retirement program. The program was extremely successful and produced zero administrative or legal challenges. Matt also inspired the northern Nevada properties to achieve their highest engagement index ever. During this time, the properties earned three back-to-back “Best Place to Work” Awards, with all three properties inducted into the “Best Place to Work Hall of Fame” in northern Nevada.
Now, Matt is promoting Caesars Entertainment’s Code of Commitment and Caring Culture throughout the Las Vegas region. As the Executive Sponsor of the ECI Council, he is spearheading the strategic alignment of community partners with the company’s philanthropic priorities. The goal is to engage team members in corporate citizenship and build deeper, more impactful relationships that help make the city a better place to live and work.
Under Matt’s leadership, Las Vegas regional properties have achieved record-breaking engagement scores, while significantly decreasing grievances and administrative charges. According to a recent McKinsey analysis, the Caesars Entertainment Las Vegas Human Resources team is 64 percent more efficient than its next comparative Human Resources team within the enterprise.
As a culture champion, Matt has inspired a performance-driven culture that positions Caesars as best in class in the Hospitality/Gaming Industry. A passionate leader who develops and supports talent, Matt earned a Caesars Entertainment Award of Excellence for Appreciation for consistently celebrating his team’s success. Recently, Matt guided seven new leaders into director level roles or higher, and has promoted four team members into management. His philosophy is “one team,” creating well-rounded human resources professionals who consistently exceed team member expectations.
