The food-and-beverage department gives casinos the best opportunity to differentiate themselves from their competitors. Hear from some of the experts in F&B on the latest trends in dining, what works and doesn’t in the casino setting and how to expand your offerings. Also how technology for F&B outlets can improve efficiency and revenues. And retail offers a growing segment that is often limited to gift shops and convenience stores. Learn how to maximize your shopping space and what types of retail perform well in a casino environment.
Shop ‘Till You Drop: How Retail Works in a Casino Environment
- What brands appeal to gamblers
- Is there opportunity to grow beyond your current customers
- Does it make sense for the casino operator to own the stores
Moderator: Roger Gros, Publisher, Global Gaming Business Magazine
Speakers: Jim Heilmann, General Manager, Area15
Cassandra Mahtesian, Director of Finance, Experientia Development Partners
Food Tech: Systems & Programs That Create Savings and Efficiencies
- How mobile devices are becoming an option for ordering food and drinks
- Why the design of food outlets often impact success
- How food waste can become a profit center for your casino
Moderator: Rino Armeni, Founder & Chairman of the Board & CEO Las Vegas Business Academy; CEO, Armeni Enterprises
Speakers: Rohith Kori, Senior Director of Strategy, Agilysys
John F. Glaser, Chief Operating Officer, GSL Gaming Group
Noon Food & Beverage: An Art and a Science
- How top-shelf liquor brand help market your casino
- Are celebrity chefs worth it?
- How to maximize your F&B square footage
Moderator: Rino Armeni, Founder & Chairman of the Board & CEO Las Vegas Business Academy; CEO, Armeni Enterprises
Speakers: Elizabeth Blau, Founder and CEO, Blau + Associates
Travis Hackney, Vice President National Accounts-Gaming, Sysco
James Mulidore, Senior Director of Food & Beverage, The Cosmopolitan of Las Vegas
The Celebrity Chef: F&B Trends and Opportunities
- Learn about new directions in food service
- Hear war stories about new restaurants
- Understand how casino resorts utilize celebrity chefs
Speakers: Tom Kaplan, Senior Managing Partner, Wolfgang Puck Fine Dining Group
Mark Andelbradt, Corporate Executive Chef, Spago’s, Wolfgang Puck Fine Dining Group
TITLE SPONSOR: Konami
EPISODE SPONSOR: Cintas
NETWORK SPONSOR: Clarion Gaming

